Frequently asked questions - #ABC VAT Bridge
For queries and help regarding the software, please first search the frequently asked questions below. If you require further assistance, please use the Contact Us form.
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Is #ABC VAT Bridge compliant with MTD for VAT 'Phase 2' from April 2021?
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Yes. From April 2021, MTD for VAT requires a 'digital link' from the electronic record of sales/purchase data to the MTD submission i.e. there must be no 'copy and paste' or manual entry of data.
#ABC VAT Bridge imports the VAT data from a spreadsheet via a digital link - so as long as the spreadsheet is the electronic record, or has been exported from the electronic record (e.g. some bookkeeping software) via a digital link, the process is compliant.
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What spreadsheet file formats are supported?
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#ABC VAT Bridge can currently import from Excel 2007+ (.xlsx or .xlst) or OpenOffice/LibreOffice (.ods)
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Is #ABC VAT Bridge suitable for Annual Accounting?
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Yes. #ABC VAT Bridge can be used to submit returns monthly, quarterly or annually.
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How does the pricing scheme work?
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#ABC VAT Bridge uses credits on a pay-as-you-go basis. Each credit corresponds to one month in the period of the VAT return submitted - so submitting a monthly return uses 1 credit, a quarterly return uses 3 credits, and an annual return uses 12 credits.
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#ABC VAT Bridge is displaying "The 'organisations/vat' API is currently unavailable." - what has gone wrong?
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That message means that, unfortunately, the HMRC system is unavailable - either because they have taken it down for maintenance or there is an unexpected issue.
You can check the HMRC status pages below for information - although these are sometimes slow to report issuesHMRC MTD for VAT status availability page
Please try again later - if the outage has affected your availability to meet a submission deadline, you should mention that in a 'Reasonable excuse claim' against any penalty. We very much hope these outages become much fewer and further between as MTD matures.
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